Ticket #0015 Transcript

<@974782543696125952>

Hi, I'm **StaffHQ Support Bot**. What do you need help with? -# StaffHQ - Support Bot

<@223504240935436288>

Don't mind the bot. It's here to deal with most questions regarding StaffHQ.

Got it! I'm ready to handle StaffHQ support tickets. I'll answer setup, licensing, and usage questions from the knowledge base, and escalate anything that needs account-specific help or falls outside what I can handle. Send over any tickets and I'll help out. -# *Do you need help with anything else?* -# StaffHQ - Support Bot

And sometimes it is a bit dumb as you can see

I have to fine tune him still

Can we move to dm's your server settings are way to harsh everything I say gets removed

just rq then we can move back

Automod?

maybe

Sure, what's the quick question? -# *Do you need help with anything else?* -# StaffHQ - Support Bot

Not sure what you mean by "maybe" , do you have another StaffHQ question I can help with, or are you all set? -# *Do you need help with anything else?* -# StaffHQ - Support Bot

StaffHQ doesn't have an automod feature. The platform tracks staff activity, punishments, anti-cheat flags, and player sessions. Did you mean something else, or are you asking if we have automatic moderation features? -# *Do you need help with anything else?* -# StaffHQ - Support Bot

Human

[no content]

Acid what is your plan with the 2 year beta phase and could you give me a brief summery of how it works.

The testing phase is 2-4 weeks. The 2-year Pro license is a reward for catching bugs and reporting them